FAQs

A gift card is a form of payment that can be used to make purchases at 7-OH Factory in lieu of credit or debit cards. All you need to do is purchase a gift card and your account will then hold a balance that you or the recipient of the gift card can use on future purchases.

To see your gift card balance, check its expiration date, and find your gift card code, please visit your account's Gift Cards tab.

You can purchase a gift card the same way you would any other product! Simply visit our Gift Cards page and select your desired gift card balance amount.  If you’re part of our Rewards Program, you can use your points to redeem gifts, including gift cards.

To redeem a gift card, all you need to do is enter your gift card code in the gift card field during checkout. To find your gift card code, visit the Your Orders tab or look through your email to find the code.

To check your gift card balance, you can visit the Gift Cards tab on your account page. There, you'll see your active and inactive gift cards and the remaining balance of any gift cards currently active. 

Alternatively, you can visit our Gift Cards Balance page and enter your unique gift card code plus the email originally used to purchase the gift card. You’ll see your gift card’s remaining balance there as well.

Any gift card that you purchase does not expire. Free gift cards claimed from promotions or sales, however, expire within 30 days of claiming.

7-Hydroxy, specifically 7-hydroxymitragynine, is a powerful metabolite of mitragynine, which is the primary active alkaloid found in kratom leaves. It is known for being more potent than mitragynine itself.

Yes! Every single one of our products is third-party lab tested to ensure safety, accuracy, and purity. You can find lab results under the 'Learn' tab in our menu. 

7-hydroxy is generally considered safe. However, safety around 7-hydroxy, like other kratom alkaloids, depends on responsible use. High doses or prolonged use may pose risks, including dependence or negative side effects.

MGM-15 is a specialized kratom-inspired compound offered in convenient tablet form. It’s a potent, lab-made derivative based on natural kratom alkaloids, designed for customers looking for a more focused and concentrated experience than standard kratom products. This product is for responsible adult use only, is not a medical treatment, and should always be used according to the label and local laws.

Mitragynine is the main natural alkaloid found in the kratom leaf (Mitragyna speciosa). It’s the primary compound that gives kratom its signature character, and many adults choose mitragynine-based products as part of their personal wellness routines for things like everyday balance, ease, and overall sense of well-being.

While kratom and its alkaloids, including 7-hydroxy, are federally legal in the USA, certain states and cities have banned or restricted kratom use. It’s important to check local regulations for specific details.

Yes. Each batch of MGM-15 tablets is third-party lab tested for identity and purity, and is shipped with or linked to batch-specific COAs (Certificates of Analysis) for your records. Orders are packaged discreetly and shipped using trackable services.  We cannot ship to locations where MGM-15 or similar compounds are restricted or prohibited.

Always follow the dosage instructions provided on the product label. Because Pseudoindoxyl is more potent than standard kratom, starting with the lowest effective dose is essential. Avoid combining with alcohol, sedatives, or other substances that depress the central nervous system.

Pseudoindoxyl tablets contain a potent derivative of kratom’s primary alkaloid, mitragynine, which is transformed into a compound with enhanced binding to opioid receptors. This makes them significantly stronger than traditional kratom, so they are typically used in smaller, measured doses for their pronounced effects.

Replacement 7OH is a next-generation tablet formulated with a Proprietary Botanical Alkaloid Complex designed to mimic the effects of traditional 7OH products—without using kratom or 7-hydroxymitragynine. It offers a comparable sense of calm, focus, and relief, with enhanced potency per milligram. Replacement 7OH is fully legal nationwide and crafted for consistent, reliable results.

Replacement 7OH is a next-generation tablet formulated with a Proprietary Botanical Alkaloid Complex designed to mimic the effects of traditional 7OH products—without using kratom or 7-hydroxymitragynine. It offers a comparable sense of calm, focus, and relief, with enhanced potency per milligram. Replacement 7OH is fully legal nationwide and crafted for consistent, reliable results.

While 7OH and kratom rely on natural mitragyna alkaloids, Replacement 7OH delivers similar or stronger effects through a custom plant-derived alkaloid blend that interacts with the same key receptor pathways. The result is a familiar sense of comfort and mental clarity—without the legal or regulatory concerns tied to kratom-based products.

Yes. Our Botanical Alkaloid Complex is 100% legal across the United States and contains no kratom, 7-hydroxymitragynine, or controlled substances. Each batch is lab-tested to ensure purity, potency, and safety, making it a compliant and trustworthy alternative for users seeking the same type of experience as 7OH in a modern, plant-based formula.

MGM-15 tablets should be stored in a cool, dry place, away from direct sunlight, heat, and moisture, and kept tightly sealed in their original packaging. They should be stored out of reach of children and pets.

Mitragynine and 7-OH (7-hydroxymitragynine) are two natural alkaloids found in the kratom leaf. Mitragynine is the primary alkaloid, present in the highest amounts, while 7-OH occurs in much smaller, naturally trace levels. Many customers think of mitragynine as offering a steadier, more balanced kratom experience, while 7-OH is known for having a sharper, more intense character in products that feature it.