FAQs

At Chill Clouds, we guarantee that you will receive the highest discount possible, regardless of any ongoing sales. For example, if we're running a 30% off sale and you have a 40% off coupon, we will honor your coupon and apply the higher of the two discounts to your final bill. Please note that we do not allow coupon stacking, meaning you may only use one coupon per purchase.

Yes. Because this deal is so extreme, it comes with a strict quantity limit per order to keep things fair and prevent stockpiling, usually 3 or less of the same product, though the number can depend based on the nature of the product. 

That means the Deal of the Day only applies when you add the maximum quantity allowed (or fewer) to your cart. If you go over that limit — even by one — the discount won’t apply at all, not even to the first few items. So to lock in the deal, make sure your cart stays within the limit.

Any product on our store is game! If there's a product you've been loving (or dying to try), keep your eyes peeled for our Deal of the Day; you just might get lucky!

We offer sales and promotions regularly, so we recommend checking our website frequently to stay updated on our latest deals.

We only accept in-house coupons issued by Chill Clouds. We do not accept third-party coupons or coupons from other companies.

You should enter your coupon code before making your final payment during checkout. Once your payment is processed, you will no longer be able to apply any coupon codes, so please enter them carefully.

No, only one coupon or discount may be used per purchase. This includes promotions and other discounts as well.

Most of our coupons are for one-time use and have an expiration date. However, there may be exceptions, so please check our website or contact customer service for more information.

Although your discount code may have expired, we offer new discounts regularly. Keep an eye out for future discount codes, and if you experience any issues using a discount code, please don't hesitate to reach out to us.

No, our promotions are time-sensitive and apply only to the specified time period. This means that even if a product is out of stock, the promotion will not be extended beyond the specified period.

Yes, our coupons are limited to one per customer per sale. Any attempt to reuse coupons or discount codes through multiple accounts or addresses will render all discounts invalid and result in a canceled order.

Most of our Deals of the Day run from anywhere between 4-6 hours every single day. On special occasions, some daily deals may last upwards of 12 hours.