FAQs
Browse our knowledge base to get answers
to frequently asked questions.
Other questions
When will my pre-order order ship?
Orders don’t ship until the preorder window officially closes. That’s when production kicks off. All dates are listed on the special drop product page.
It usually takes about 3–5 days for your batch to be pressed, packaged, quality-checked, and ready to leave our facility. Nothing comes off a shelf—it’s all made fresh for this drop.
Once your package is out the door, you’ll get a confirmation email with tracking so you can follow it all the way home.
